• Broadband

    Click! Network Responds

    And yet another open letter to Click! Network management: One of your people called me a few days ago to talk about DOCSIS 3.0 I’m sorry, I don’t recall his name. He was under the strong impression Comcast just rolled out DOCSIS 3.0 here in Tacoma in December 2009. WRONG. As I told the guy, Comcast rolled out DOCSIS 3.0 here in the Seattle Tacoma area slightly over a year ago – mid-December 2008. Check out this thread on dslreports.com and please note the posts’ date: DOCSIS 3.0 available in Tacoma Yes, that’s right: Comcast rolled out DOCSIS 3.0 in…

  • Broadband

    Is Click! Network Trying To Commit Suicide? Looks That way…

    Comcast started offering DOCSIS 3.0 connections here in the Seattle-Tacoma area over a year ago. Where is DOCSIS 3.0 for Click customers? An open letter to Click! Network Management Sirs: Comcast started offering DOCSIS 3.0 connections here in the Seattle-Tacoma area over a year ago. At the time Comcast premiered it’s product here, I called Click! customer service and was assured you were “working” on our DOCSIS 3.0 upgrade and that it would happen sometime relatively soon. Well it’s a year later, and we still have no upgrade. Comcast customers get twice (or more) the bandwidth we do. Put this…